Your Stay

Your Stay

Our mission is to ensure that you come to hospital prepared and enjoy comfortable accommodation, healthy meals and the support you need during your stay.

What to bring

We have a handy list of essentials, paperwork and personal items that you will need during your stay. Review our suggestions of what to bring on admission day.

Rooms for inpatients

Our patient rooms are comfortable and well equipped to ensure you have everything you need for your hospital stay.

Patient meals

Patients order their meals through room service. A comprehensive menu that caters for all special dietary requirements is located on the bedside table. To call room service, please dial Extension 0 – your order will be delivered to your room within 45 minutes.

Other services

Find out about our prayer facilities, interpreter services, emailing a patient or getting online by contacting us at the reception.

Our rooms

Our patient rooms are spacious and well equipped to ensure your hospital stay is as comfortable as possible.

Our wards feature some shared accommodation but the majority of rooms are for single private accommodation. Most shared accommodation is in the areas of high demand and there are some share rooms located in the children’s ward.

If a patient is hospitalised in a unit where there are shared rooms, the patient can request a private room and, depending on availability, their request will be accommodated. Please note patients are advised to confirm that their health fund covers the cost of admission.

If you require nursing assistance at any time, please use the nurse call bell.

A button for nurse call is located on the handset beside each bed, in the shower and toilet, and in most other patient care areas.

Local telephone calls can be made from your room free of charge. All other calls will require a phone card, which you can purchase from the reception desk.

Each room is equipped with a television. The control for your television is found on the handset, beside your bed.

Daily services

Housekeeping staff will come to your room each day to clean. If you are asleep or the timing is inappropriate they will come back later or the next day. Please notify a member of the nursing staff if you have a concern regarding any aspect of the housekeeping service.